You have 14 days from the delivery date to return a product purchased on SolPatio, in accordance with Legislative Decree 206/2005 (Consumer Code).

Return Conditions

• The product must be in its original packaging, undamaged and unused
• It must be accompanied by the receipt or order confirmation

How to request a return

• Send an email to info@solpatio.com stating the order number
• You will receive return shipping instructions within 24 hours
• Ship the product within 7 days of confirmation

Refund

The refund will be issued to the same payment method used for the purchase, within 14 working days of receiving the returned item.

Defective products

If the product has manufacturing defects, please contact us immediately. Return shipping costs will be covered by us, and we will arrange for a replacement or full refund.